No Refund Policy
xaltoai does not provide refunds for any subscription payments. Once your paid plan is activated, all charges are considered final and non-reversible.
Why We Have This Policy
xaltoai is a cloud-based SaaS platform that delivers AI-generated creative content on demand. Due to the nature of digital services — where resources are consumed immediately upon generation — we are unable to reverse or refund subscription charges after your plan becomes active. This policy covers all xaltoai subscription tiers purchased through xaltoai.com.
Cancellation
You are free to cancel your subscription at any point through your account settings. Upon cancellation, you will retain full access to all features and remaining credits until your current billing cycle ends. No further charges will be applied after cancellation takes effect.
Questions or Concerns
If you have any billing-related questions or believe a charge was made in error, please reach out to us via our contact form. We are happy to assist and will review your situation promptly.
